Follow These Steps

Step1

Registration

Step 2

Expert consultation

Step 3

Payment

Step 4

Medicine Courier

Step 5

Follow up

Online Consultation

Fill the consultation form and submit it. You will receive a response in a short while and an appointment with our doctor will be scheduled after the initial submission of consultation fee. After consultation, medicines will be prepared and sent to you. Monthly follow-ups will be conducted to keep track of your improvement.

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FAQs

How does online consultation work?

For online consultation, fill the consultation form with your details, brief description of your disease and preferable time of consultation, then submit it. You will receive a response in a short while and an appointment will be scheduled after the initial submission of consultation fee. The consultation will be done over text/ voice call/ video call and takes about 30-45 minutes. After the consultation, you can make the payment for the medicine, which will be sent to you with detailed instructions. Monthly follow-ups will be done to keep track of improvement.

How do I book an appointment?

To book an appointment, fill the consultation form with your details, brief description of your disease and preferable time of consultation, then submit it. After receiving your form, a suitable appointment time will be scheduled after the initial submission of consultation fee.

Can I get treatment without visiting the clinic?

Absolutely. We understand how difficult it is for most of you to take time out from your hectic schedules to visit us. Through online consultation, you can consult the doctor at your comfort and preference. The consultation is provided over text/ voice call/ video call and medicines with detailed instructions are sent to your address.

How do I make the payment?

The payment must be done before medicines are dispatched. The charges include medicine charges and courier/ postal charges. Payment can be done online through UPI/ Net Banking.

How is online consultation different from visiting the clinic?

Remote care and virtual consultations are helpful for patients who are unable to visit the clinic. It allows patients based in other locations, elderly patients and those who may not be feeling up for travelling to receive help for their health concerns, saving patient’s travel time and cost. It is a problem for most to take time out of their hectic schedules and full-time jobs to visit the doctors on their time. But e-visits or remote consultation lets you see the doctor without disrupting your routine. You are no longer required to wait in the doctor’s waiting room for a consultation. You can now consult our doctors online in the comfort of your own home. Besides it saves you from risk of infection.

How to reach the doctor in case of an acute condition?

Besides monthly follow-ups, you can contact your doctor in case of an acute condition on the phone numbers provided. Our doctors will respond immediately or as soon as possible and try to provide the best possible help.

Is it safe?

Our doctors have rich experience and expertise. Your information will remain confidential and we pledge to ensure your privacy and security.